Customer Success Managers for IStock & Getty Images
– Native Swedish or Norwegian speakers (CPH Office)
Be part of a market leader – and a fast growing international sales team, with great energy and great benefits!
Getty Images is the world’s leader in visual communication; with over 170 million assets available through its premium content site www.gettyimages.com and its leading stock content site www.istock.com.
Join the Nordic team located in ”SOHO” in the centre of Copenhagen, and help us in our quest of growing our Nordic client base. You will contribute by managing, on boarding, acquiring and renewing client contracts.
About the job:
In this role you wil become a part of the Nordic team, responsible for renewing contracts and enticing our Nordic client base to continue using our content. You will handle all aspects of the contract renewal process, from successful onboarding, to ensuring adoption/usage/consumption, pro-actively solving issues, teeing up and executing the renewal/upgrade, and more. You will undertake customer reviews through discovery conversations, renewal negotiations and closure. Teamwork is highly valued here at Getty Images and as a multicultural Nordic team you can always expect support and digital love from our peers. Customer interactions and communicating is handled through telephone/email/chat for all aspects of the sales cycle, including price and contract quotations, inquiries, negotiation, and problem resolution. Salesforce is our main tool used for all workflows, so a prior knowledge is a plus but not a requirement. There is 2 positions; 1 for the Swedish team and 1 for the Norwegian team. Both must be native speakers.
What we offer:
If you’re looking for an opportunity to grow in a company that is on the rise, a solid compen-sation package, together with a generous bonus plan, then you’ve come to the right place!
- A key part of an international growth journey.
- Great location in cool SOHO in central Copenhagen. Right next to the Main train station.
- Competitive salary with an uncapped OTE + pension plan and lunch.
About you, your profile and qualifications:
The phone is your best friend. You are confident in grabbing that phone and truly believe that it’s quality calls that excite people about your product. As an excellent communicator, you will be able to engage and build rapport quickly with all levels of clients and colleagues alike. You thrive working in a target-focused environment where you can earn great commission. You are a great teamplayer and like to contribute with possitive energi and humour to your collegues.
Furthermore the successful candidate demonstrates strong: Sense of urgency, time management, deep discovery to identify new and bigger solutions, overcomes objections of price and competition, problem-solving and excellent presentation skills.
Ideally this describes you:
- Experience with consistently meeting or exceeding sales targets.
- +2 years relevant experience inside; winback/onboarding/renewal/retention/new bizz
- Experience with B2B solution selling
- Fluent in Swedish or Norwegian
- English at a professional Business level written and spoken
- Located in Copenhagen or in the Malmö-area. Or willing to relocate.
Who we are:
Getty Images is the world’s leader in visual communication; with over 170 million assets available through its premium content site www.gettyimages.com and its leading stock content site www.istock.com. With its advanced search and image recognition technology, Getty Images serves business customers in more than 100 countries and is the first place creative and media professionals turn to discover, purchase and manage images and other digital content. Its award-winning photographers and content creators help customers produce inspiring work which appears every day in the world’s most influential newspapers, magazines, advertising campaigns, films, television programs, books and online media.
Are you our new employee?
Great! We can’t wait to hear from you. Get in touch with us by sending a motivational letter/email as well as your CV to the recruitment company Saleshunter. Email: email@example.com. Questions? Please contact Headhunter Christian Reib on +45 2084 3366.