You will be responsible for managing a client book and proactively reaching out to ensure client satisfaction/retention and growth. You will be working with clients like; Carlsberg, Novo and Vestas. The ideal candidate has a history of customer succes management, included growing existing accounts and minimize churn. Is that you? Then let’s talk!
About the company and the culture
24Slides offers digital outsourcing. From Fortune 500 to Solopreneurs – our designs let you present with confidence, close huge deals and make more profit. 24Slides is more than just great presentation and PowerPoint design. It’s a team of more than 100 professional designers who specialize in presentations. We work for companies like Vestas, DSV, Carlsberg, Novo, Netflix and many more. Find more info on: www.24slides.com. We are a Multicultural team with Head office in Copenhagen (Nørrebro). Design Capital in Malang, Indonesia and a Product team in Moscow, Russia. We are a financial solid startup with an entrepreneurial culture. We value flexible work hours with a highly transparent, dynamic culture.
- Grow and secure your accounts.
- Create new sales opportunities through networking within your accounts.
- Find and grow Key of contacts at your clients.
- Key Account Management.
- Provide professional after-sales support to enhance the customers’ dedication.
- Remain in frequent contact with the clients.
- Respond to complaints and resolve issues.
- Negotiate agreements and keep records of sales and data.
- Enthusiastic and passionate.
- Proven experience with in Sales, customer succes and Retention
- Experience from similar business/industry (IT/SaaS/Web/) is a plus.
- Knowledge of market research, sales, and negotiating principles.
- Excellent communication/presentation skills and ability to build relationships.
- Organizational and time-management skills.
- English floating on negotiation business level. Other language skills are a plus.
- Bachelor degree with in Business or marketing and communication is a plus.
- EU citizen, located in the Copenhagen area.
Are you our Retention Business Developer?
Great! We can’t wait to hear from you. Get in touch with us by sending a motivational letter/email as well as CV to firstname.lastname@example.org.